FAQ

DLY supplies linear motion components including ball screws, ball screw nuts, linear guideways, linear guide blocks,linear module, linear shafts, linear bearings, supported linear rails, ball screw supports and related automation parts.

DLY is a manufacturer of linear motion components. The company focuses on production, machining support, product matching, quality inspection and long-term supply for industrial automation and machinery buyers.

DLY works with distributors, wholesalers, machine builders, automation equipment manufacturers, maintenance buyers and project purchasing teams that need regular or customized linear motion components.

Yes. For common models and frequently used specifications, DLY can support repeat purchasing, batch orders and long-term supply communication according to buyer demand and production schedule.

Yes. Buyers can send model numbers, drawings, samples, machine photos or application requirements. DLY can help check the product type, size, structure and matching requirements before quotation.

Useful information includes product category, model number, size, length, accuracy requirement, load condition, installation space, quantity, drawing and application. The more complete the information is, the easier it is to confirm the correct product.

Yes. Buyers can provide existing model numbers from DLY, HIWIN type, TBI type or other commonly used linear motion component models. DLY will check whether a suitable specification or alternative solution can be supplied.

Yes. If the buyer does not have a clear model number, DLY can start from the machine type, movement direction, load condition, stroke, speed and installation requirement to help narrow down the product direction.

Yes. DLY can support customized ball screw length, nut matching and end machining according to the buyer's drawing or application requirement. For end machining, a clear drawing is strongly recommended.

Yes. DLY can process ball screw ends according to customer drawings. Before production, the drawing should clearly show total length, threaded section, bearing seat size, keyway, shoulder, tolerance and other important dimensions.

Yes. DLY can supply linear shafts in different diameters, lengths and surface requirements according to buyer needs. For longer shafts, packaging and transport protection should also be confirmed before shipment.

Useful files include 2D drawings, 3D files, product photos, old sample dimensions, assembly drawings and application descriptions. These help reduce communication mistakes before production.

DLY checks product dimensions, surface condition, matching condition, running smoothness, end machining details and order requirements before shipment. Different product types may require different inspection steps.

Yes. For ball screws, DLY usually checks dimensions, nut movement, surface condition, machined ends and assembly matching according to the order requirement. Customized ball screws need careful drawing confirmation.

Yes. For linear guideways and blocks, DLY pays attention to model matching, surface condition, block movement, rail length and packing protection before delivery.

Yes. For many orders, DLY can provide product photos, packaging photos or short inspection videos when needed, especially for customized products or important project orders.

Please send the product name, model number, size, length, quantity, drawing, accuracy requirement, application and delivery destination if available. For customized products, drawings are especially important.

Yes. Drawings help DLY confirm dimensions, machining details, structure and production feasibility. For non-standard products, quotation without drawings may be less accurate.

Yes. DLY can support sample orders for many products, depending on the model, stock condition and customization requirement. Sample orders are useful before batch purchasing or distributor stocking.

MOQ depends on product type, model, stock condition and customization level. Regular models may be easier to support in small quantities, while special customized products may require separate confirmation.

DLY checks the ball screw model, length, quantity and end machining details before packing. The machined ends are protected with sleeves, the screw surface is wrapped, and the nut is fixed to prevent movement during transport. For long or heavy ball screws, DLY uses stronger wooden case packaging with internal support to reduce bending, collision and surface damage.

DLY packs linear guide rails and blocks with attention to surface protection and movement control. The rails are sealed in protective bags, and the blocks are fixed to prevent sliding or shaking inside the package. Foam, support blocks or cushioning materials are added when needed to reduce scratches, impact and transport damage.

Before packing, DLY cleans the linear shaft surface and applies anti-rust oil. The shaft is then wrapped and protected at both ends. Shorter shafts are usually packed in cartons with internal protection, while longer or heavier shafts are packed in wooden cases to help reduce bending, scratches and collision during export transportation.

DLY uses suitable packaging materials according to the product size, weight and shipping method. Common materials include cartons, wooden cases, packaging bags, foam, pearl cotton, support blocks, separators and protective sleeves. Accessories such as grease nipples, hole plugs and inspection certificates are packed together according to the order requirements.

DLY supports communication for product matching, installation questions, drawing confirmation, quality feedback and replacement discussion when needed. Buyers are encouraged to provide photos, videos and order details for faster checking.

Please keep the product, packaging, label and related photos. Send clear pictures, videos, order number and problem description to DLY. This helps both sides check the cause and find a suitable solution.

Yes. Some problems may come from product selection, installation alignment, lubrication, overloading or contamination. DLY can help review basic information and suggest possible checking directions.

Yes. For regular buyers, distributors and project customers, DLY can provide continuous product communication, model confirmation and supply support according to actual purchasing needs.

Yes. DLY supports distributors, wholesalers and local suppliers with regular linear motion component models, batch purchasing communication and product information support.

Yes. For common ball screws, linear guideways, linear shafts, linear bearings and related parts, DLY can discuss regular supply plans according to buyer demand and market sales situation.

For some products and order types, DLY can discuss OEM, labeling, packaging or customized supply requirements. Details should be confirmed according to product type, quantity and production feasibility.

Distributors can send target product categories, regular models, estimated quantity, market demand and required documents. DLY will help check product availability, quotation and cooperation details.

For ball screw model, lead, diameter, nut type, end machining and assembly questions, please visit the DLY ball screw category page.

For linear guide rail, block type, load direction, rail length and machine installation questions, please visit the DLY linear guideway category page.

For linear shaft diameter, length, surface hardness, supported rail matching and bearing use, please visit the DLY linear shaft category page.